The term R&R normally stands for "rest & relaxation".   At Joseph Industries, R&R stands for "remanufacture and return". For over 60 years, we have given our customers a little "rest & relaxation" by providing them with quality "R&R" of their transmissions. To add a little more "relaxation", we now provide an unsurpassed 12 month, unlimited hour, liberal labor allowance warranty on remanufactured industrial transmissions, as well as remanufactured industrial torque converters.

When it comes to transmissions, many people will spend days, if not weeks, trying to locate an in-stock transmission. Many will even pay a premium price to get a transmission that is on the shelf. The perception is that an in-stock transmission is always a better value than investing a few days to send a transmission in for R&R. We would like to have every transmission sitting on the shelf. However, the reality is that it'�'s getting harder and harder to find all of the cores necessary to supply every type, style and brand of transmission that industry needs. If you have spent 3-4 days trying to locate an in-stock transmission with no success, then you understand the frustration of spending your time for nothing. An effective alternative to this growing frustration is our transmission remanufacture and return service.

The following procedures make up a quality Joseph Industries Remanufacture & Return:

• When a customer calls in for transmission pricing and availability on a unit that is not in stock, a Joseph sales representative will provide a transmission R&R quote that will include pre-inspection pricing, projected lead time and freight costs to ship the transmission in and to ship the transmission back out.
• For tracking and quality assurance, a return authorization number is issued to the customer for tagging their transmission core. An RA number is established prior to receiving any transmission core into the remanufacturing process. This number allows the physical tracking and step by step procedure verification of the remanufacturing process from start to finish.
• The remanufacturing process starts with "demanufacturing" every transmission core down to separate, completely disassembled components. All "wear items" such as bearings, seals, sealing rings, clutch frictions, clutch separator plates, springs and thrust washers are automatically discarded at this time because they are always replaced. The remaining re-usable components are then cleaned in an industrial pressure washing machine. This heavy duty cleaning process assures that all dirt, grease, grime and residue from any previous failure will be completely removed from all components. Thoroughly cleaned components provide better visibility of any damage or excessive wear during final component inspection and makes for a contaminant-free final assembly. Our inspection process addresses potential problem areas that others may overlook, such as the main case, control valve, pump, clutch packs, gears and shafts, as well as the ring and pinion. Pumps are remanufactured to OEM specifications or replaced with new if necessary. All replacement components meet or exceed original OEM specifications. If a transmission component not normally replaced is found to be "marginal", it will not be reused.
• Once all components are inspected, an internal report is forwarded to a Joseph sales representative so that the customer can be contacted with the overall inspection findings. If there are no additional hard parts or repairs found to be necessary after inspection (for example: damaged main case, clutch drums, shafts, gears, control valves, etc.) then the original quote remains unchanged. If any additional hard parts or repairs are needed, they will be quoted at this time. If a component repair is an alternative to component replacement, our full CNC machine shop capabilities may allow us to provide repair options at a fraction of the cost of a new component. Please note that the customer always has the option of providing these parts if desired. At this point, prior to committing to the R&R, complete costs have been presented to the customer. The R&R process stops here until customer approval to proceed is given.
• If a customer desires to proceed at this time, the R&R process will continue. If a customer decides not to continue the R&R process at this point, their transmission will be shipped back to them. Because our inspection process involves "demanufacturing" the core down to individual components, the transmission will be shipped back unassembled if remanufacturing will not proceed. Please note that the only obligation the customer has at this point is the freight charges for their core being shipped in and shipped out.
• Once customer approval is received, transmission re-assembly is completed. Each remanufactured transmission is fully hot run tested up to normal OEM specified operating temperatures and speeds to verify that the unit performs at proper operating pressure specifications and that each unit is free of leaks and unusual noises. Decibel readings are taken to insure low operating noise levels are maintained.
• A test pressure verification card is shipped with every transmission. This card verifies main line pressure, converter in pressure, clutch front and rear pressure, clutch high range and low range pressure, 1^st speed, 2^nd speed, 3^rd speed pressures as well as 4^th, 5^th and 6^th if applicable. It will also note the inspection and proper operation of any special engagement or disengagement mechanisms that may be used to activate 4WD, etc.

Joseph Industries knows you have a choice of how and where you do your business. We want to be your supplier of choice. Contact us today.

So instead of wasting time contacting countless sources and relying on a "supplier of chance" the next time you need a remanufactured transmission, contact Joseph Industries. We want to be your "supplier of choice" and we'll prove it by presenting you with our best options on availability, pricing and freight!

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